Sunday, June 26, 2011

Canada Post Strike and Delivery Issues





Just a quick note for all of our clients, and especially our Letterpress Lovers Club members, to let you know that due to the current Canada Post strike, delivery of some packages sent in June may be delayed. Unfortunately this includes the June 2011 Letterpress Lovers Club mailing - some members in the US and Canada have received their packages, and some have not. The only reason I can fathom for this (since the packages were shipped at the beginning of the month) is that some unfortunately hit CP processing facilities when the rolling strikes started and thus have been sitting unmoved until now.

To read more about the CP strike, please visit: http://clients.infopost.ca/en/

According to the CP website, operations will resume this Monday (tomorrow). This should mean that July's LLC mailing (which will be shipped at the beginning of the month) won't have any problems with delivery. This being said, if you are concerned about receiving your mailing, we can offer courier delivery via Purolator Courier or FedEx at an additional fee.

Wedding, personal stationery, and corporate stationery clients can also opt to have us ship out your orders via Purolator Courier or FedEx if you are concerned about delivery times or future CP strike issues. Please let us know if you prefer to use these other carriers (Purolator is slightly more expensive than CP, and FedEx is generally much more expensive than both CP and Purolator).

We apologize for any inconvenience or disruption to the receipt of your LLC mailings. Unfortunately this is an issue beyond our control - but we hope that as of Monday will no longer be a cause for concern.

Now if only I could get CP to send the cheque for the insurance money they owe us for the damage of a client's art prints from December 2010...it was supposed to be coming "in two days", but that was over a month ago...sigh...

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